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Prairie Rose Farmstead

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Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Since all of our farm products fall under the categories of either perishable or intimate products, we rarely accept returns but there are a few exceptions.

Additional non-returnable items:

  • Gift cards
  • Downloadable products

To complete your refund, we require a receipt or proof of purchase.

Please do not send your product back to one of our local consignment shops.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once we receive your request for a refund, we will ask for photos of the product, or the product itself returned for inspection. After inspection we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at jessi@prairierosefarmstead.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. For example, a lotion stick in a faulty push up tube. If you need to exchange it for the same item, send us an email at jessi@prairierosefarmstead.com and send your item to: 546 Indian Rd Uniontown, Ks. 66779.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: 546 Indian Rd Uniontown, Ks. 66779.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at jessi@prairierosefarmstead.com for questions related to refunds and returns.

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Hey, thanks for stopping by!

Prairie Rose Farmstead blog about me sidebar image

We’re Sage and Jessi, the faces behind this farmstead. We turn goat milk and herbs into skin-loving products, grow a large portion of our own food, and create nourishing farm-to-table recipes, all while growing our family and enjoying this natural way of life. Follow along for all the inspiration and know-how so you can too!

Here's your push. Start the garden. Now. Trust m Here's your push. 

Start the garden. Now. Trust me, we've been behind schedule all year but guess what, it's okay. We're still harvesting tons of food.

It's not too late, I promise. Go to the nursery, buy established plants. Try soil bag growing, container gardening, whatever you have to do. Just get something growing. 

It will be the most rewarding and satisfying thing you may ever do. There's too many benefits to list. 

Already have a garden? Now's the perfect time to get another succession of warm season annuals going.

I don't care what your "but's" and "I can't because's" are. Just plant. 

Feeling so grateful for all of God's glory this evening ❤️ 

Now tell me, what's your favorite thing to grow? Or something your most excited to start growing? ⬇️

#PrairieRoseFarmstead #homesteadinginkansas #homesteadblessings #knowwhereyourfoodcomesfrom #growyourownfood #livewithintention
✨ summer perfection ✨ Our much-anticipated Su ✨ summer perfection ✨

Our much-anticipated Summer Collection has been released and is flying off the shelves! You do not want to miss out on these earthy and refreshing soaps 🌞

Left to right: Summer Solstice, Cedar & Citrus, Prairie Breeze

If you want to be the first to know when we release new products be sure you're a member of our farmstead community! You can sign up on our website or send me your email and I'll be happy to add you. Email newsletters are the best way to stay up to date with us, I'm terrible at keeping up with social media!

#allnaturalsoap #lovetheskinyourin❤️ #goatmilksoaps #nourishyourskinnaturally #kansasmade
How do you feel about your skin? Unfortunately it How do you feel about your skin?

Unfortunately it's easy to judge our skin harshly, comparing to picture perfect versions of radiant, "healthy' skin (which usually comes from a bottle or a photo filter!) 📷 It's easy to feel like we're too oily or too dry, too light, too dark, too pink or too brown... Anything except perfect. 

Handcrafted soaps and herbal skin care is one way to say "thank you" to the skin you're in, while giving yourself a little love too. 💖

When you're sudsing up with a creamy goat milk soap, smoothing on a lotion stick or body butter, healing a painful area with a salve, or soaking in a hot milk or herbal bath at the end of a long day, you can choose to affirm the beauty, strength, and capacity of your incredible skin. And by caring for your skin in some very practical ways, you can look and feel your best from the outside in. 🙌 

Pictured is our Frankincense & Myrrh goat milk soap. All of our handcrafted products are scented with pure essential oils and colored naturally with plants and clays. Gentle, soothing and non toxic, just the way skin care should be. 

#handcraftedsoap #artisansoapmaker #lovetheskinyourein #allnaturalsoapandskincare #allnaturalgoatmilksoap #allnaturalskincare #herbalskincare #botanicalskincare #treatyourskin #loveyourskin #beonewithyourskin #selfcare101
I want to send a huge thank you out to everyone th I want to send a huge thank you out to everyone that made the Shead Farm Homestead Festival happen. I immensely enjoyed being a small part of it and making connections with so many wonderful people. Photos taken by InSpyred Images, who is the sweetest! Check her out.
Why goat milk soap? 🥛 Honestly, when we starte Why goat milk soap? 🥛

Honestly, when we started using goat milk in our soap, it was just because we had a glut of it, and it sounded fun. Right away though, I realized this soap is different, a lot different!

After doing a bit of research I learned that the lactic acid in goat milk, with other naturally present acids, work to exfoliate dead skin, providing a gentle clean without stripping and irritating the skin. It does this by breaking down the bonds between dead cells so that your younger, fresher skin beneath can emerge. Ultimately, this means that it is ideal for all skin types, including sensitive skin, babies, or those with skin conditions. 

Have you tried our goat milk soaps? If so, leave a comment below and let me know what you think!

Pictured is our new Lavender & Rosemary soap, it's perfect if you're looking for a relaxing and grounding shower experience. 🛁
Same name, new look, new scent blend ✨ You guys Same name, new look, new scent blend ✨

You guys have been showering me with so much love and support at the markets and I couldn't be anymore thankful! 

I keep getting messages about low stock on our website and I just want you to know I am making soap like a crazy woman and selling it just as fast! In the past week we have almost doubled our batch sizes to accommodate demand. My curing rack is about to burst. 😆 Thank you all for your understanding and patience throughout these growing pains! We have so many exciting things on the books for the rest of this year ;) 

#prairierosefarmstead #goatmilksoapmaker #allnaturalsoapandskincare #skinlovingsoap #eucalyptusandmintsoap
Just in time for summer! 🌞 These are seriously Just in time for summer! 🌞

These are seriously going so fast, everyone loves them. Perfect for keeping all the pesky critters at bay while you're enjoying the outdoors. 

#backtoprairieliving #allnaturalbugrepellent #allnaturallotionstick #herbpower #essentialoilsforhealth #allnaturalskincare
"Be the change you wish to see in the world" - Mah "Be the change you wish to see in the world"
- Mahatma Gandhi

This last month our path in life has become so clear and we've made some amazing connections. 🙏 Everyone around me has been so encouraging and supportive. Thank you for that!

Here are a few accounts that inspire me to keep going on the tough days and to push even harder on the good days:

@cheese_from_scratch_
@roots_and_refuge 
@whisperingwillowfrm 
@theheapingharvest 
@blossomandbranchfarm

Day 16 #backtoprairieliving 

P.S. I had to take a little social media break for my sanity the last few days ☺️ I'm back now

@prairiemountainhomestead 
@kari.anne.duwe 
@growbuildraise 
@conwayriverfarm 
@robersoncreekfarm 
@smallfarmcharm 
@coxhomestead_kodak 
@peasleehomestead 

#inspirationalquotes #inspiration #goodthingsarecoming #bigthingscoming #godisgood #newhorizons #feedingthecommunity #growingthecommunitytogether #supportingthecommunity #livelovefarm #PrairieRoseFarmstead #shopkansasfarms
Self Reliance vs. Community Importance... I'm so Self Reliance vs. Community Importance... 

I'm so glad this is a topic in the #backtoprairieliving challenge because it is one of my favorite things to talk about. 

We were once "every man for himself" thinkers. This was in the very beginning of our homestead journey and we felt because we were doing very unconventional things everyone was against us. Well we were right and wrong 😆 There's always going to be nay-sayers and Debbie-downers but overall we received so much support and interest in the way we were doing things. 

Insert 2020:
People started coming to us for help starting a garden. Some bought chickens and goats to start their own flocks and herds. Others came to the farm to purchase fresh produce and eggs because they have no space to grow their own.

And this is when we realized, we all need each other to be able to learn, grow and evolve. This is how the world is meant to be. All for one, one for all. Those who support us are enabling us to grow our farm to be able to help more members of the community. It's a beautiful cycle and we're so fortunate to be a part of it. 🙌

*Edited to add:
All this is not say we aren't self reliant, we are! Whatever you do, don't rely on the government 😆 #knowyourfarmer

#backtoprairieliving Day 11

@peasleehomestead
@prairiemountainhomestead 
@conwayriverfarm 
@robersoncreekfarm 
@smallfarmcharm 
@kari.anne.duwe 
@growbuildraise 
@coxhomestead_kodak 

#farmsteadcommunity #homesteadcommunity #feedingthecommunity #growingthecommunitytogether #allforoneoneforall #togetherwestanddividedwefall #loveoneanother #loveyourneighbor
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